Shipping Methods and Rates
All orders submitted on www.morboutique-usa.com are processed between 9:00 AM and 3:30 PM (EST) Monday through Friday.
SHIPPING TO THE USA:
Standard Shipping FedEx Ground will deliver the package within 5-12 business days, depending on your location. Lothantique does consolidated US shipment once a week to minimise the customs fees and to secure a low flat rate shipping cost. The shipment will leave for the border on Thursday every week. Due to the processing times of the customs clearance, all ordered received after 3:00 PM (EST) will ship on the Thursday the week after.
Please note that FedEx Ground Service requires a signature as the package is delivered. We are not able to ship to P.O. Box within the US. A street address is required for shipping.
Delivery dates are approximate and do not guarantee delivery within the stated time periods. Periodically delays occur as all orders are subject to customs inspection.
For orders totalling over $800, you are required to provide a Social Security number or Federal ID number for customs purposes.
Standard Ground FedEx $14.00
SHIPPING WITHIN CANADA:
Standard Shipping Canpar or Canada Post will deliver the package within 7 - 10 business days from date of order*
Express Shipping Canpar or Canada Post will deliver the package within 2 - 3 business days from date of order*
Delivery times are approximate and do not guarantee delivery within the stated time periods.
Standard Canpar or Canada Post $12.00*
Express Canpar or Canada Post $24.00*
If you would like to check the status of your order, please use the tracking number included in your shipping confirmation email. If you have questions about your order, please call us at 1-877-425-7627 or email us at firstname.lastname@example.org and we will be happy to assist you.
Shipment tracking is a service provided by the carrier chosen for the delivery of your package. Each carrier assigns a unique tracking code to your package once that package is recorded as being in their system, i.e. has actually left our distribution warehouse. We are given access to these tracking codes by the carrier once a package is shipped. Until the carrier assigns these tracking codes, we cannot provide you access to tracking codes.